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Monday · 10 min

Returns & Refund Impact Tracker

Cost of returns, last 30 days — return shipping, handling time, inventory you could not resell as new and fees nobody refunded.

$24one-time · VAT included · no subscription

Standard$24 You, your household or your own business — 1 person Team$49 Up to 10 people in one company or organisation · shared drive allowed · invoice to your company

Free files

In your download: 8 files

Excel workbook · Light · USD
START HERE guide (PDF)
Excel workbook · Dark Mode
Excel workbook · UK · GBP
Excel workbook · EUR
Excel workbook · AUD
Excel workbook · CAD
Excel workbook · INR

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✓Download page opens right after payment + links by e-mail. No account.

Works inExcel Google Sheets

✓Excel 2016+ / Microsoft 365 · Google Sheets (upload to Drive)

✓Light + Dark · USD GBP EUR AUD CAD INR · PLN pricing — every edition in one download

✓Free updates forever · 14-day refund

This file + 4 moresave 53%

Reseller & Marketplace Pack

$49vs. buying separatelySee the bundle →

The Monday page

What the file tells you every week

A refund is not the cost of a return — the shipping back, the ten minutes of handling, the unit you cannot resell as new and the fee nobody gave back are. This sheet costs every return, finds the SKU that is quietly losing money, and tells you which reason to fix first.

01 · verdictRate — return rate vs normal, margin eaten by returns

02 · verdictProducts — which SKU is bleeding, its true margin after returns

03 · verdictReasons — fit, damaged, not as described, and the fix for each

Sheets in the workbook

✓Monday · the ritual page

✓Products · price, COGS, return costs — return rate and true margin after returns

✓Sales · units per product per period from the export

✓Returns · one line per returned unit: reason, refund, resellable?

How it works

1Set normal and flag return rates, return shipping, handling, recovery — ten minutes, once

2Paste sales and log every return with a reason — one line each

3Open Monday — cost of returns, three verdicts, three tasks — ten minutes

Who it is for

Apparel, footwear and any store where things come back.

Dark edition included

Returns & Refund Impact Tracker — dark edition

Do I need Excel?

Excel 2016+ or Microsoft 365. Or upload the .xlsx to Google Drive — it opens in Sheets with formulas and charts intact.

Can I pay with BLIK?

Yes — BLIK, Przelewy24, any card, Apple Pay and Google Pay. Prices in PLN, EUR or USD; the currency switch is at the top.

Invoice for my company?

Tick “I’m purchasing as a business” at checkout and enter your NIP / VAT ID. The invoice arrives with the download e-mail.

What if it isn’t for me?

14-day refund, no questions. One e-mail to [email protected].

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Returns & Refund Impact Tracker

What the file tells you every week

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